[epub] [Fwd: RE: CST7977396ID - List Unsubsribes due to bounces]

[Mike Banks Valentine <learn@xxxxxxxxxxxxxx>]

From: Mike Banks Valentine <learn@website101.com>

Here's the company line from ListBot.

goldsupport@listbot.com wrote:

> Hi,
>
> Thank you for your recent e-mail to Microsoft bCentral
>
> You may have seen a large number of member unsubscriptions on one or two given days because mail to them was bouncing.  That means that ListBot is unable to deliver messages to them.  The most likely reason is that the address is no longer valid.  It is also possible that the members's ISP had some temporary problems or the member is filtering mail with certain configurations.  If mail to an address is bouncing ListBot will make several attempts to send the message again.  If none are successful, the member will be removed automatically.
>
> The process for removing invalid email addresses had not been run for some time, which resulted in a spike in unsubscriptions. However, the system is now running regularly, and you may see a steady number of removals to bounces every few days.
>
> We apologize for any confusion this may have caused.
>
> Sincerely,
>
> Paul M.
> Microsoft bCentral Customer Support

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