[epub] When to unsubscribe addresses

[Sheila King <sheila@xxxxxxxxxxxxx>]

One of the fun, new things I have been learning this past month, as I
have started managing my own list software, is how to handle and deal
with bounce messages and undelivered mail.

I believe there is a balance between the amount of time that I should
spend on this problem, and trying to retain subscribers.

I have a hotmail address, that is subscribed to my list. I took over
control of my list on Nov. 15th (stopped using Topica.com). This person
has never posted a message to my list. Some time after that, I started
getting bounce messages from hotmail, saying the user's account is
inactive. I set this subscription to "no mail" on Dec. 9th.

Reviewing hotmail's TOS, it takes 60 days of not accessing the account
before it is set to inactive status. I have sent a few test messages to
the account, but they all come back with the "inactive" message from
hotmail.

Would you delete this address? Does it seem likely this person will ever
start using their account again?


--
Sheila King
http://www.thinkspot.net/sheila/
http://www.k12groups.org/


-------------------------- eGroups Sponsor -------------------------~-~>
eGroups eLerts
It's Easy. It's Fun. Best of All, it's Free!
http://click.egroups.com/1/9698/0/_/327135/_/977348555/
---------------------------------------------------------------------_->

Join in on the ezine advertising discussion:
mailto:join-list-advertising@list-advertising.com

To subscribe to Epub, mailto:epub-subscribe@egroups.com
To unsubscribe, mailto:epub-unsubscribe@egroups.com
Digest version: mailto:epub-digest@egroups.com
Epub archives: http://EzineSeek.com/archives/