[epub] Help with WorldwideLists

[Debbie Adams <hansful4@xxxxxxxxxxx>]

Can someone help me here?  I'm being dunned by Worldwide Lists to the
tune of around $185 for February.

A bit of history with about this.  After being with WWL since July 01,
I'd been feeling increasingly uncomfortable about them but when Epub
went silent in September I was unable to get any feedback from other
ezine owners about them.  Finally this list popped back up and I
immediately asked about WWL and after listening to you folks made the
decision to drop my service with them.

I wrote to them on 2/21 listing my complaints and received this reply
two days later:

> Our subscription agreements are 7-days til forbid
which means your cancellation will be effective on
March 2, 2002. <

No mention was made at all of my complaints and problems with them.  All
subscriber reports I received afterwards were ignored.

Now I'm being dunned by them.  Two days ago I sent them a letter with my
duplicates listed (but I refused to count them as they really screwed up
bad at the on the early part of Feb and one day I had 150 new listings
and out of those only about 10 were good addies.  My letter to them is
under my sig since its fairly long. Today - another dun letter - a
duplicate of that two days ago and not a hint they'd recieved my letter
the other day.  No credit for the duplicate addies.

My funds have totally dried up with ad revenue and I plan on paying them
when I have a bit of money, but I want credit for the massive screwups
they did last month (at least 200 which equal $30).  But apparently
they've turned into the wonderful responsive company that was all too
willing to send me a bunch of addies (most of which were bad) to a
company with a deaf ear.  I'd even love to know who to complain to about
this unethical treatment.  Like I said - I'm willing to pay the amount I
actually owe, after the credits, but it will have to be in payments, but
nope - they want ALL their money right now regardless of my concerns.

Debbie Adams
http://www.homefireshearth.com - The ezine for Christian homemakers
"Being confident in this, that He who began a good work in you
will be faithful to complete it." ~~ Phil 1:6



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