[epub] Re: AOL

[Henrik Leghissa <soulreaper@xxxxxxxxxxxxxx>]

At 18:36 2003-10-07, Ross Hall wrote:
> Regarding the ongoing problem with AOL blocking legit eMails....
>
> I contacted AOL a few days back after I checked to see what was
> happening. It looked like they were blocking messages from a couple of
> domains I own and operate.
>
> If you contact them off of their website (and be prepared for a fair
> few "page not found - redirecting you" type messages) they do appear to
> at least try and unblock you.

I'm glad to hear that you at least got some success in contacting them, the 
biggest ISP in Sweden, Telia, apparently got blocked due to some of their 
customers having insecure (windows) machines together with open relays 
being hosts for spammers and viruses and Telia had no apparent luck to get 
in contact with AOL, though I don't doubt that it also could've been 
Telia's fault, as their organization isn't the fastest and most efficient 
in the business.


> How successful this is I guess only time will tell, but I have been
> advising my clients to keep a careful eye on their AOL traffic,
> particularly if they are users. I've already had anecdotal evidence of
> legitimate instructions to make amendments to a contract not getting
> through.

What ISP do you use for connectivity to the internet? When the issue of ALL 
mail-traffic from Telia getting blocked was resolved, the computers that 
ran in Telia's network weren't able to host their own smtp-servers for 
example. This I noticed when trying to send email to AOL (and some other 
american ISPs), which I resolved by having my ISPs main smtp-server stand 
as a "smartrelay" in my mailserver's configuration.

Maybe the above could be something for you and others Ross?!



 / H 


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