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Email Developments: AltaVista, Hotmail, AOL
By Janet Roberts

Two follow-ups to the news published here on Wednesday about AltaVista.com eliminating free email on March 31:

1. After the initial announcement, the company clarified that it was eliminating only the AltaVista.com addresses. Those with AltaVista.net address will continue to receive the service because Mail.com administers those addresses.

2. The company said it would not automatically forward email from AltaVista.com addresses, but it provides forwarding help and answers general questions in an FAQ here. However, Topica sent a bulletin Wednesday to subscribers of its "Issues" announcement list - mainly Topica Exchange owners/moderators who want to stay on top of Topica developments - that it would contact the 30,000 or so Exchange subscribers with AltaVista.com addresses reminding them of the change and telling them how to change their addresses on Topica. The "Issues" announcement also gave an email address for owners who need help processing changes.

In a further development, Topica passed on Hotmail's advisory that it has been having trouble delivering mail to some servers and is increasing system capacity to handle growth. So, if you think you're seeing more Hotmail bounces, you probably are.

Topica also warned owners that they might see more bounces than usual in the next few days because Topica is changing its bounce-handling system.

Topica list owners love to complain about the company, but I have to admit that it keeps me better informed about internal and external problems than other free-host services I use. I'm on a similar notification list for Yahoo! Groups but haven't received anything in a long time.

Finally, a request for comment: My commanding officer (our own Todd Kellner) passed along a news item saying that the new AOL Version 7.0 has a default feature that blocks HMTL email with a security warning.

As an ex-AOL subscriber (in recovery for seven years), I have not stayed on top of AOL news as diligently as I should have. So, I have to ask if this development is something new or just the same old problem publishers have always had when formatting for AOL users.

Ezine-Tips for February 21, 2002

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